Effective Date: 09/22/2025
Haven Dental respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
Personal Information We collect personal information you provide directly to us, including:
- Name, address, phone number, and email address
- Date of birth and emergency contact information
- Insurance information and payment details
- Medical and dental history
- Treatment records and clinical notes
Website Information When you visit our website, we may collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referral sources and search terms used
How We Use Your Information
Patient Care We use your information to:
- Provide dental treatments and services
- Schedule appointments and send reminders
- Communicate about your treatment and oral health
- Process insurance claims and billing
Practice Operations Your information helps us:
- Maintain accurate patient records
- Improve our services and patient experience
- Comply with legal and regulatory requirements
- Conduct quality assurance and safety monitoring
Information Sharing
HIPAA Compliance We follow HIPAA (Health Insurance Portability and Accountability Act) regulations regarding patient privacy. We may share your information only:
- With your written authorization
- For treatment, payment, or healthcare operations
- As required by law or court order
- For public health and safety purposes
Business Partners We may share information with trusted business partners who assist with:
- Insurance processing and claims management
- Appointment scheduling and patient communications
- Laboratory services and specialist referrals
Data Security
Protection Measures We implement appropriate security measures to protect your information:
- Secure electronic storage systems
- Access controls and staff training
- Regular security assessments and updates
- Encrypted transmission of sensitive data
Physical Safeguards Our office maintains physical security measures including locked filing systems and restricted access to patient records.
Your Rights
Access and Correction You have the right to:
- Review your patient records
- Request corrections to inaccurate information
- Receive copies of your records
- Restrict certain uses of your information
Communication Preferences You may choose how we communicate with you regarding:
- Appointment reminders and confirmations
- Treatment recommendations and follow-up
- Practice updates and educational materials
Website Privacy
Cookies and Tracking Our website may use cookies to improve user experience. You can control cookie settings through your browser preferences.
Online Forms Information submitted through online forms is transmitted securely and used only for the stated purposes.
Children’s Privacy
We take special precautions to protect the privacy of patients under 18 years of age and comply with applicable laws regarding minors’ personal information.
Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct patient notification.
